Become a MAC Member
Steps to Becoming a MAC Member
Our Eligibility Process
In order for, The MAC to provide the tailored and personalized care program for everyone, we have implemented an eligibility process to get MAC members off on the right foot. Anyone interested in becoming a MAC member of this one-stop-shop will first need to complete the Pre-Screening Form. From there one of The MAC’s Intake Navigators will review the form and the eligibility of the applicant. They will also review the level of support needed by using a digital screening algorithm of data captured during intake.
If eligible, the Intake Navigator will call the client to get them started on the steps to becoming a MAC member. If ineligible for services, the Intake Navigator will call client and provide resources that would assist support needed.
Get Assigned a Navigator
Once an applicant has been marked as eligible for The MAC Care Program, the Intake Navigator will assign them to an appropriate MAC Navigator depending on the level of support needed. MAC Navigators will connect with new MAC members and help them complete a Social Determinants of Health (SDoH) assessment as well as create an individualized MAC Care Plan.
Once a new MAC member has completed these two steps they will be provided with a written roadmap. This will provide details on follow ups, referrals, supports, and links required for the MAC member to achieve goals and completions set by their MAC Care Plan.
The MAC Nav System
The MAC Navigation System (MAC Nav) is based upon cross-organizational relationships where community partners work together to assist individuals with special-needs. All points of the MAC Nav help identify all the member’s needs and navigate them through their service options.
Once MAC Members complete the intake process and enter information on The MAC Navigation System, they are ready to manage their MAC Care Plan all through the MAC Nav. All appointment scheduling, communication, MAC Care Plan information, and resources will be located in this easy to use tool.